Question 1

How do I book an appointment through THIS DAY?

Accepted Answer

Browse available salons in your area using our search and filters, select your preferred service and available time slot, then complete your booking directly through THIS DAY. You'll receive instant confirmation and can manage your appointments in your client dashboard.

Question 2

How do I find last-minute appointments?

Accepted Answer

THIS DAY specializes in same-day and last-minute bookings. Use our location search to find salons near you, then look for available time slots today or tomorrow. Salons update their availability in real-time when they have cancellations or gaps.

Question 3

Can I cancel or reschedule my appointment?

Accepted Answer

Yes, you can manage your appointments through your client dashboard. Cancellation policies vary by salon, but most allow changes up to 24 hours before your appointment. Check the specific salon's policy when booking.

Question 4

What if the salon cancels my appointment?

Accepted Answer

If a salon needs to cancel, they'll contact you directly and update the booking status in your dashboard. You'll be notified immediately and can easily rebook with the same salon or find alternatives through our platform.

Question 5

How do I know if my booking is confirmed?

Accepted Answer

Your booking is confirmed instantly when you complete it through THIS DAY. You'll see the confirmation in your dashboard immediately, and both you and the salon will receive notification of the booking.

Question 6

What happens when I favourite a salon?

Accepted Answer

When you favourite a salon, you'll automatically receive a push notification whenever that salon adds new availability. So if an appointment just became available, you'll be the first to know and can book instantly before it's gone. It's the best way to stay on top of last-minute openings at your favourite salons.

Question 7

Can I find salons in New Zealand?

Accepted Answer

Yes! THIS DAY operates across both Australia and New Zealand. Simply enter your New Zealand suburb or city (e.g. Ponsonby, Wellington CBD, Christchurch) in the location search and you'll see all available salons near you. Everything works exactly the same as in Australia.

Question 8

How do I create an account?

Accepted Answer

Click 'Get Started' or 'Login' on our homepage to access THIS DAY. We use Replit authentication for secure, seamless login. You'll choose your role (client or salon owner) during your first login, and we'll set up your personalized dashboard.

Question 9

What's the difference between client and salon accounts?

Accepted Answer

Client accounts let you search, book, and manage appointments with salons. Salon accounts provide access to the salon dashboard where you can manage your profile, services, availability, and view booking analytics.

Question 10

How do I switch between roles?

Accepted Answer

If you're both a salon owner and a client, you can access both dashboards. Contact support to have multiple roles added to your account so you can switch between client booking and salon management views.

Question 11

How do I update my profile information?

Accepted Answer

Log into your account and access your dashboard settings. You can update your name, contact details, preferences, and for salons, your business information, services, and pricing.

Question 12

How do I join THIS DAY as a salon?

Accepted Answer

Visit our salon signup page and complete the application with your business details. Our admin team reviews all applications to ensure quality. Once approved, you'll get access to your salon dashboard and can start receiving bookings immediately.

Question 13

What does THIS DAY cost for salons?

Accepted Answer

THIS DAY costs just AUD $39 / NZD $39 per month with your first month completely free. We're commission-free - you keep 100% of your booking revenue. No hidden fees, no booking commissions, just one simple subscription to access our platform.

Question 14

How is THIS DAY different from other booking platforms?

Accepted Answer

Unlike competitors who take up to 20% commission on every booking, THIS DAY charges only a flat monthly subscription. You keep 100% of your revenue. We're Australian-owned and designed specifically for last-minute bookings and cancellation recovery across Australia & New Zealand.

Question 15

How do I manage my availability and bookings?

Accepted Answer

Use your salon dashboard to add services, set pricing, and update your real-time availability. When you have a cancellation or gap in your existing calendar, simply update THIS DAY. You keep using your current booking system - THIS DAY is just for last-minute opportunities.

Question 16

What happens when I add new availability?

Accepted Answer

When you add new availability to your salon, any clients who have favourited your salon will automatically receive a push notification letting them know an appointment just became available. This helps fill your gaps quickly by alerting your most interested clients first, so they can book instantly before it's gone.

Question 17

What happens during my free trial?

Accepted Answer

Your first month is completely free with full platform access. You can set up your profile, add services, receive bookings, and experience everything THIS DAY offers. After your free month, you'll be charged AUD $39 / NZD $39 per month with no contract - cancel anytime.

Question 18

I'm based in New Zealand — can I join THIS DAY?

Accepted Answer

Absolutely! THIS DAY is open to salons and beauty professionals across both Australia and New Zealand. During signup, simply select 'New Zealand' as your country and enter your region (e.g. Auckland, Wellington, Canterbury) instead of a state. Everything else works the same — same free trial, same flat monthly subscription, same commission-free model.

Question 19

What is the THIS DAY Creator Program?

Accepted Answer

Our Creator Program lets influencers and content creators earn AUD $19.50 / NZD $19.50 for every salon they refer to THIS DAY. It's designed for beauty creators, local influencers, and anyone with a trusted community who wants to share genuine value while earning.

Question 20

How much do creators earn?

Accepted Answer

Creators earn AUD $19.50 / NZD $19.50 per successful salon referral, depending on the salon's country. You're paid after the salon completes their 1-month free trial and pays their first subscription (AUD $39 / NZD $39 per month). This ensures quality referrals and gives salons time to experience the platform.

Question 21

How do I apply to become a creator?

Accepted Answer

Visit our creators page and submit an application. We look for beauty and lifestyle creators, people with strong local community connections, and those who prefer authentic, low-key affiliate programs over pushy sales tactics.

Question 22

How do I track my referrals and earnings?

Accepted Answer

Once approved, you'll get access to your creator dashboard with a unique referral link. The dashboard shows your referral analytics, pending payments, and earnings history. Every salon signup is tracked automatically through your personalized link.

Question 23

When do I get paid?

Accepted Answer

Payments are processed after the referred salon completes their free trial and pays their first monthly subscription. This typically happens around 30-35 days after the salon initially signs up through your referral link.

This Day Help Center

Booking & Appointments

For Salon Owners

Creator Program